Optimize Your Drive-Thru Operations
Real-time vehicle tracking and performance analytics to reduce wait times and improve customer satisfaction at every touchpoint.
How It Works
Install Sensors
Hellometer cameras are installed at key points along your drive-thru lane. Setup is quick and non-disruptive to your daily operations.
Track Vehicles Automatically
Our AI detects each vehicle as it enters the lane and tracks it through every station — menu board, payment window, and pickup.
Get Real-Time Insights
View live dashboards showing current wait times, service speeds, and bottlenecks so your team can act immediately.
Real-Time Vehicle Tracking
Hellometer uses computer vision to detect and track every vehicle from the moment it enters your drive-thru lane. Each car is assigned a unique identifier and monitored through every station — order point, payment window, and pickup — giving you a precise, second-by-second timeline of each transaction.
Unlike legacy timer systems that rely on buried loops or pressure sensors, Hellometer works entirely through cameras. There is no road cutting, no sensor maintenance, and no recalibration. The system adapts to lane changes, dual-lane setups, and even stacked queues without missing a beat.
Managers see a live feed of current vehicles in the lane alongside their elapsed times. When a car stalls or a station falls behind, the dashboard highlights it instantly so your crew can respond before the backup grows.
Performance Analytics
Raw speed data only tells part of the story. Hellometer aggregates your timing data into clear dashboards that surface the patterns behind your numbers — which dayparts are slowest, where the bottleneck usually forms, and how individual shifts compare against each other.
Historical trend reports let you zoom out to weekly, monthly, and quarterly views. You can track the impact of menu changes, staffing adjustments, or operational experiments over time, giving you hard evidence to back every decision.
Custom alerts notify managers when service times exceed your targets. Whether it is a specific station falling behind or overall lane time creeping up, your team gets notified in real time through the dashboard, SMS, or email.
Multi-Location Management
For operators managing multiple restaurants, Hellometer provides a centralized view of every location on a single dashboard. Compare service times, throughput, and peak-hour performance side by side without logging into separate systems.
Location leaderboards create healthy competition between stores and make it easy to spot which teams are excelling and which need support. District and regional managers can drill into any location for a detailed breakdown without leaving the overview.
Benchmarking tools let you set organization-wide targets and track each store against them. When one location finds a process improvement that works, you can measure its effect and roll it out across your network with confidence.
Faster service times
Vehicle detection accuracy
Typical ROI timeline
Continuous monitoring
Ready to Get Started?
See how Drive-Thru Timer can transform your operations and boost customer satisfaction.